Shipments and returns
DISCOUNT ETNICO By Asian Products s.n.c.
All customers are invited to read these General Conditions before each purchase.
The orders of the products that are made through the site www.discount-etnico.com will be sent by the company
Asian Products SNC di Casolaro Gennaro
Via Sardegna 17/19
40060 Osteria Grande (Bologna)
Telephone 051946408- Fax 051946406
CF e P.Iva 02329451203 REA 31087
The Customer can purchase the products present in our e-commerce by fax, mail, telephone or through the online site.
SHIPPING COSTS AND DELIVERY TIMES
For the delivery of goods we use the courier G.L.S. which guarantees delivery within 24/48 hours throughout Italy, the other European Countries may take 5 days. Immediately after shipment we will send you the shipping tracking number by e-mail.
The prices of the products are inclusive of VAT and do not include shipping costs that are equal to 16 euros for each shipment, excluding the bulky products to which an additional quota for transport has been added based on the volume-weight of the shipment. By accumulating more items in a single shipment, you can save a lot of transport money, because you only pay for one shipment.
TERMS OF PAYMENT
Payment of the ordered products must be made in advance by the Customer through Pay Pal or Bank transfer to these coordinates:
Asian Products S.n.c.
Bank of Bologna
Via Emilia Ponente 6177- 40060 Osteria Grande (Bo)
In case of payment by Bank transfer, when you send us your order, please send immediately the RECEIPT by e-mail or fax and we will immediately send the order.
The majority of our items are handmade products made entirely by hand, there may be small imperfections that are not to be considered defects, but a unique feature of a truly handmade product. Any return of goods must be agreed with the sender and returned with original packaging by courier at our expense.
In some cases we ask the customer for a simple photo and we return the broken piece to our expenses, if it is a modular, or the product ordered, all without any burden on the part of the customer, even with due excuse even if the responsibility is to be attributed to the courier.
Do not hesitate to contact us for any further information, one of our representatives will always be at your disposal to answer all your questions or make suggestions.
I consent to the processing of personal data (pursuant to Article 10 of Law No. 675/96).
Asian Products S.n.c.